TERMS
Making a Purchase:
To make a purchase simply click on the "Add to Bag" button. Remember in some instances, there will be a drop down menu so that you can choose your fabric, design style and/or size. In other instances you will be prompted in another window to choose your fabric, design style and/or size. Click on the "Continue Shopping" button if you still want to browse or to purchase more than one item. If you see another item that you want, simply click on the "Add to Bag" button. When you are finished browsing click on the "Shopping Bag" to see the items in your shopping bag. Review your order to ensure everything is correct and click on "Checkout". You will be prompted to fill out all necessary information.
At this time, we are only accepting orders and immediate purchase from Canada and United States customers. We will only ship within Canada and to the United States.
Payment:
All purchases must be paid via PayPal through Ecwid. It's fast, easy and secure and all information is sent over by 128 bit SSL encrypted connection. You do not need an account to process a major credit card. Please pay at the time of purchase; however, if you have any questions please contact us before payment.
Privacy Policy:
Your privacy is very important to us, that is why we will never share your email address or any other personal information. We use the information you provide about yourself when purchasing only to complete that order. We do not share this information with outside parties except to the extent necessary to complete the order.
Currency:
All prices are listed in CANADIAN dollars.
Delivery:
In-stock items ship in 2-3 business days of cleared payment, Monday to Friday. Custom or made to order items ship in 7-10 days, Monday to Friday (not including weekends and holidays). When we receive your order, we will send you a confirmation email.
CANADA: All items shipped within Canada are sent via Canada Post.
The shipping rates noted at checkout are real time rates generated by Canada Post specifically to the location you entered.
USA: All items shipped to the USA are sent via Canada Post.
ADDITIONAL SHIPPING INFORMATION: Any customs charges or duty taxes are the sole responsibility of the customer.
SilverLining Designs does not refund for lost packages.
SilverLining Designs is not responsible for items not received due to an incorrect address provided by the buyer.
Some items on our website are available for immediate purchase. Shipping rates will be calculated and charged at that time.
Refunds and Exchanges:
All our products are made with the utmost care and attention to detail inside and out to insure the best quality.
Our standards are high, and we inspect each and every item as it is completed and before it is shipped. We have very high standards of our products and strive to produce a high-quality item.
Every effort has been made to reproduce the exact colours of our products. However, there may be slight differences in colour due to variations in monitors, printers and software. We have done our best to ensure that what is viewed on-screen is an accurate representation of the actual product.
If for some reason, you are not happy with your purchase within 3 days of receiving it, please contact us immediately and prior to returning the item. We do not take returns for simply not liking what you purchased. Please read descriptions carefully and ask any questions before purchasing.
Custom orders and sale items are final sale.
Shipping fees are non-returnable and return shipping fees are the responsibility of the customer. If an item is being returned, it must be in unused condition and in their original packaging. SilverLining Designs reserves the right to determine whether or not an item returned is in its unused original condition. Refunds will be processed when the item is received by SilverLining Designs after we have determined that there is no damage, and you will be credited in the same manner you paid, less shipping charges. However, if we find the merchandise is in a condition that it cannot be resold; your merchandise will be sent back to you at your expense.
We encourage you to send all returns via insured mail for protection against loss or damage.
If you have any questions, please do not hesitate to contact us.
Links:
The SilverLining Designs website may contain links to other sites. Please be aware that SilverLining Designs is not responsible for the privacy practices of these other sites. We encourage our users to be aware of this when they leave our site and to read the privacy statements of every website that collects personally identifiable information.
To make a purchase simply click on the "Add to Bag" button. Remember in some instances, there will be a drop down menu so that you can choose your fabric, design style and/or size. In other instances you will be prompted in another window to choose your fabric, design style and/or size. Click on the "Continue Shopping" button if you still want to browse or to purchase more than one item. If you see another item that you want, simply click on the "Add to Bag" button. When you are finished browsing click on the "Shopping Bag" to see the items in your shopping bag. Review your order to ensure everything is correct and click on "Checkout". You will be prompted to fill out all necessary information.
At this time, we are only accepting orders and immediate purchase from Canada and United States customers. We will only ship within Canada and to the United States.
Payment:
All purchases must be paid via PayPal through Ecwid. It's fast, easy and secure and all information is sent over by 128 bit SSL encrypted connection. You do not need an account to process a major credit card. Please pay at the time of purchase; however, if you have any questions please contact us before payment.
Privacy Policy:
Your privacy is very important to us, that is why we will never share your email address or any other personal information. We use the information you provide about yourself when purchasing only to complete that order. We do not share this information with outside parties except to the extent necessary to complete the order.
Currency:
All prices are listed in CANADIAN dollars.
Delivery:
In-stock items ship in 2-3 business days of cleared payment, Monday to Friday. Custom or made to order items ship in 7-10 days, Monday to Friday (not including weekends and holidays). When we receive your order, we will send you a confirmation email.
CANADA: All items shipped within Canada are sent via Canada Post.
The shipping rates noted at checkout are real time rates generated by Canada Post specifically to the location you entered.
USA: All items shipped to the USA are sent via Canada Post.
ADDITIONAL SHIPPING INFORMATION: Any customs charges or duty taxes are the sole responsibility of the customer.
SilverLining Designs does not refund for lost packages.
SilverLining Designs is not responsible for items not received due to an incorrect address provided by the buyer.
Some items on our website are available for immediate purchase. Shipping rates will be calculated and charged at that time.
Refunds and Exchanges:
All our products are made with the utmost care and attention to detail inside and out to insure the best quality.
Our standards are high, and we inspect each and every item as it is completed and before it is shipped. We have very high standards of our products and strive to produce a high-quality item.
Every effort has been made to reproduce the exact colours of our products. However, there may be slight differences in colour due to variations in monitors, printers and software. We have done our best to ensure that what is viewed on-screen is an accurate representation of the actual product.
If for some reason, you are not happy with your purchase within 3 days of receiving it, please contact us immediately and prior to returning the item. We do not take returns for simply not liking what you purchased. Please read descriptions carefully and ask any questions before purchasing.
Custom orders and sale items are final sale.
Shipping fees are non-returnable and return shipping fees are the responsibility of the customer. If an item is being returned, it must be in unused condition and in their original packaging. SilverLining Designs reserves the right to determine whether or not an item returned is in its unused original condition. Refunds will be processed when the item is received by SilverLining Designs after we have determined that there is no damage, and you will be credited in the same manner you paid, less shipping charges. However, if we find the merchandise is in a condition that it cannot be resold; your merchandise will be sent back to you at your expense.
We encourage you to send all returns via insured mail for protection against loss or damage.
If you have any questions, please do not hesitate to contact us.
Links:
The SilverLining Designs website may contain links to other sites. Please be aware that SilverLining Designs is not responsible for the privacy practices of these other sites. We encourage our users to be aware of this when they leave our site and to read the privacy statements of every website that collects personally identifiable information.